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DeKalb County Board of Health COVID-19 Call Center Now Accepting Testing Appointments

DECATUR, Ga. – As part of Governor Brian P. Kemp’s push to increase COVID-19 testing in Georgia, especially among symptomatic citizens of any age with direct exposure to COVID-19 and their family members, the DeKalb County Board of Health will begin accepting testing appointments immediately.

As a result, the Board of Health’s COVID-19 call center, which provides information related to risks, prevention, symptoms, isolation, community resources and testing; will expand to Saturday operations, from 8:30 a.m. until 5:00 p.m. The call center is open during the week from 8:30 a.m. until 7:00 p.m.

Testing criteria will expand to include:

  • Hospitalized patients 
  • The following people with symptoms:
    • Healthcare workers, first responders, and other critical infrastructure workers
    • Persons residing in long-term care facilities or other group residential settings
    • Persons 65 years of age and older
    • Patients with underlying medical conditions
    • Household members or care givers of any of the groups above 
    • Persons with close contact with a known COVID-19 case
  • The following people without symptoms will also be tested as capacity allows: 
    • Healthcare workers, first responders, and other critical infrastructure workers that have been exposed to COVID-19
    • Residents of a long-term care facility or other group residential setting experiencing an outbreak of COVID-19

Anyone meeting the listed criteria that requests testing must call (404) 294-3700, then select Option 1, to schedule an appointment. Residents must be scheduled in order to enter the testing site location.

To protect patient confidentiality and to prevent potential public safety issues and large gatherings, the specific locations for DeKalb County’s two testing sites will only be disclosed once an individual has scheduled their testing appointment.

SERVICE ALERT:

Due to unplanned maintenance,
our Clifton Springs Health Center will be on CLOSED on Monday, November 4, 2024.

Our East DeKalb, T. O. Vinson and North DeKalb
Health Centers remain open to serve you.

We apologize for any inconvenience and
appreciate your understanding. 

SERVICE ALERT:

Due to unexpected maintenance, our Clifton Springs Health Center will be closing early today at 2:30 p.m.
We apologize for any inconvenience and appreciate your understanding. Thank you!

SERVICE ALERT:

Our health centers will be closed, on October 13, 2025, in observance of the state holiday.

SERVICE ALERT:

Our health centers will be closed, on September 1, 2025, in observance of Labor Day.

SERVICE ALERT:

Our health centers will be closed, July 4, 2025, in observance of Independence Day.

SERVICE ALERT:

Our health centers will be closed, June 19, 2025, in observance of Juneteenth.

SERVICE ALERT:

Our health centers will be closed, May 26, 2025, in observance of Memorial Day.

SERVICE ALERT:

Our health centers will be closed April 18, 2025, in observance of the State holiday.

SERVICE ALERT:

Our health centers will be closed January 20, 2025, in observance of Martin Luther King, Jr’s Birthday.

SERVICE ALERT:

Our health centers will be closed on January 1, 2025, in observance of the State holiday.

AIR QUALITY UPDATE 

Current weather models show that winds will begin to shift
from the east to the west after sunset on Wednesday.

Smoke from the BioLab facility fire in Rockdale County is predicted to settle towards the ground as it moves toward Atlanta. There is a high likelihood that people across Metro Atlanta will wake up on Thursday morning seeing haze and smelling chlorine.

For more information about health precautions, click here.

last updated 10/2/2024 at 5:45 p.m.

Warning SERVICE ALERT UPDATE Warning

DeKalb Public Health will resume normal operations
for all health centers and services at 8:15 a.m.,
on Monday, September 30.

SERVICE ALERT 

Due to today’s worldwide cybersecurity outage, some services have been impacted.

  • You may experience delays reaching our Call Center, which handles health center appointments.
  • WIC benefit issuance is unavailable at this time. However, eWIC cards can still be used at authorized WIC vendors.


This outage has not only affected DeKalb Public Health, but other government and business services, in Georgia, throughout the nation and internationally.

We apologize for the inconvenience and greatly appreciate your patience, as we work with our partners to fully restore systems.

SERVICE ALERT: Our health centers will be closed on Tuesday December 24 and Wednesday, December 25th, in observance of the holiday. Merry Christmas and happy holidays!

SERVICE ALERT: Our health centers will be closed on November 28-29th, in observance of the State holiday.

SERVICE ALERT: Our health centers will be closed on Monday, November 11th, in observance of the Veterans Day holiday.

SERVICE ALERT: Our health centers will be closed on Monday, October 14th, in observance of the State holiday.

SERVICE ALERT: Our health centers will be closed on Monday, September 2, in observance of the holiday. Have a safe and healthy Labor Day! 

SERVICE ALERT

In observance of Juneteenth, all DeKalb Public Health centers will be closed on Wednesday, June 19th. #happyjuneteenth

SERVICE ALERT: Our health centers will be closed on Thursday, July 4th, in observance of the Federal Holiday. Have a safe and healthy Fourth of July!